Contact lens prescriptions expire. Most are written for a year, sometimes two, and once yours lapses we are not able to fill an order against it — that is not us being difficult, it is the rule that keeps a lens that no longer fits your eye off your eye.
What we can do
We are not an optometrist and we cannot write or extend a prescription. What we can do is save you the phone call. Give us your optometrist’s name and clinic when you order and we will contact them directly for a copy of your current prescription. Most practices come back to us within a day or two, and you do not have to do anything while we wait.
If you would rather handle it yourself, you can also photograph your prescription and send it over, or type the numbers in at checkout — we verify either way before anything ships.
What we can’t do
If your prescription has genuinely expired, your optometrist will want to see you before writing a new one. Book the appointment first; we will be here afterwards, and the details will already be on file so reordering takes a minute.
Not sure when yours expires?
The date is printed on the prescription itself, and it is usually a year from the exam. If you have ordered from us before, we hold the expiry we verified last time — ask us and we will look it up.